We are a small team and we answer every message ourselves. WhatsApp is the fastest way to reach us — usually within a few hours during business hours.
Get in touch
| +86 177 1685 5174 Chat on WhatsApp | |
| w5056564@gmail.com | |
| Support hours | Monday–Saturday, 09:00–18:00 (GMT+8). Messages received outside these hours are answered the next business day. |
| Order enquiries | Please include your order number so we can help you faster. |
Returns
Returns must be authorised before shipping. Start a return by messaging us on WhatsApp or email — please do not send parcels to the address printed on the packaging.
Business enquiries
For wholesale, collaboration or press enquiries, contact us by email with a short description of your request and we will route it to the right person.
Questions about this policy? Our team replies within 24 hours (Mon–Sat).
- WhatsApp: +86 177 1685 5174
- Email: w5056564@gmail.com